Every unit is graded before it goes on sale, and the grade is printed on every listing, in the cart and on your invoice. Here is what each one means.

New

What it is
Factory-sealed, never unpacked. Exactly what you would buy at a big retailer, for less.
Warranty
The full manufacturer's warranty, claimed through the brand or through us.
Getting it home
Delivered anywhere in South Africa by The Courier Guy, or collected free in Centurion.
Shop new stock

Box damaged

What it is
The carton was dented, torn or crushed in transit. The appliance inside is new and unused; we check it before it goes on the floor.
Warranty
One year from us on large appliances.
Getting it home
Collected from the warehouse: pay online and collect, or come and see it first.
Shop box damaged stock

Ex-demo

What it is
A display unit from a showroom floor. It may carry light handling marks; it has been tested and works as new.
Warranty
One year from us on large appliances.
Getting it home
Collected from the warehouse, so you can see the unit you are buying.
Shop ex-demo stock

Pre-owned

What it is
Second-hand. Checked and working, with any marks shown in the photos or described on the listing.
Warranty
Checked and tested before sale. Ask us about cover on a specific unit.
Getting it home
Collected from the warehouse.
Shop pre-owned stock